HELP DESK

FEATURED PRODUCT Bridgetrak BridgeTrak Suite is an effective and affordable help desk software and call tracking / customer service / trouble ticket tracking / issue management solution for delivering effective customer service and product support from your help desk or support department. A variety of industries from around the globe have employed this help desk software and tracking application to effectively increase levels of support, eliminate communication bottlenecks and stop problems from falling through the cracks.

Help Desk

Desktop Authority Desktop Authority comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership by enabling administrators to proactively manage, inventory, secure and support desktops from a central location.
Desktop Authority Password Self Service Desktop Authority Password Self-Service provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Desktop Authority Remote Management Gateway Desktop Authority® Remote Management Gateway provides anytime management of computers on the LAN and across the Internet, extending the reach of the IT help desk.
RemoteExec RemoteExec, the universal deployer for Microsoft Windows systems, allows network administrators to remotely install from a desktop, all application and file types on the servers and workstations, throughout their network.
Self Service Reset Password Manager Self Service Reset Password Management offers end-users in your organization the option to securely reset their own password.