Mail Utilities 2007

Disclaimers

Add disclaimers to internal and external emails

Exclaimer Mail Utilities 2007 can add disclaimers to external as well as internal mails. You can add disclaimers to internal mail even if the recipient is on the same Exchange server. Since Exclaimer Mail Utilities 2007 can distinguish between internally and externally sent mails, it can add a different disclaimer depending on whether the emails are sent internally or externally.

Simple WYSIWYG disclaimer editor

Exclaimer Mail Utilities 2007 includes a simple-to-use editor to design and edit your disclaimers and signatures.

Supports extensive merge fields

Exclaimer Mail Utilities 2007 includes the facility to incorporate variable fields, including any field from the Active Directory. In this way, the disclaimer can be customised and personalised automatically as the message passes through Exchange. A disclaimer may, for example, contain the fields [Display Name], [Department] and [Telephone]. When the disclaimer is added to the mail, it will look up the sender in the Active Directory and replace the field names with the actual data found in those fields.

Add or exclude disclaimers based on message or subject content

Optionally, if Exclaimer Mail Utilities 2007 finds a user-defined string of text in the body of an email, a disclaimer can be suppressed. This is useful for preventing the same disclaimer being added multiple times when an email is replied to several times. Exclaimer Mail Utilities 2007 can be made to suppress or add specific disclaimers or signatures based on text found anywhere in the subject of an email. This is useful for allowing certain users to have their own control over the disclaimer that is added, without having to use the Outlook disclaimer / signature feature.

Professional email disclaimers with tables and pictures

Exclaimer Mail Utilities 2007 enables you to format emails with pictures, tables, logos, colors and text styles to re-enforce your corporate identity automatically.

Add disclaimers to email from Outlook Web Access, MAPI clients & Blackberry devices

Exclaimer Mail Utilities 2007 will add disclaimers and signatures to email created in Outlook Web Access, MAPI clients, Blackberry and other mobile devices such as Pocket PCs.

Signatures

Professional looking personalised signatures

Exclaimer Mail Utilities 2007 can add signatures to email sent internally and externally. If you use OWA and smart devices for email, signing can be a headache. We can ensure that ALL email goes out signed with an appropriate signature, no matter what the source.

Signatures allow you to personalise the email your employees send, providing details like direct dial telephone numbers, name and position held within your organisation and even a photograph of the sender.

All this information is inserted dynamically, taking data stored in the Active Directory. You can set Exclaimer Mail Utilities 2007 up so that it uses different signatures depending on the sender, recipient, subject, etc. You can make the rules that govern this as simple or as complex as you need.

Branding

Branding is key to professional looking email.

Exclaimer Mail Utilities 2007 can add branding to email that is sent both internally and externally. This can help you maintain a consistent email brand image that falls in line with your organisation’s corporate/brand strategy allowing you to maximise your brand impression.

Why brand email?

In order to understand the importance of email branding you should ask yourself these three questions:

How often do you email clients’ or business prospects?

Is your email memorable?

Does it say something about you or your business?

The look of your correspondence greatly affects your client’s view of you and your organisation. You brand your stationery so why apply a different rule to your email?

Exclaimer Mail Utilities 2007 enables you to centrally control the look of your organisation’s email. It even works with portable internet devices including BlackBerrys, PDAs and SmartPhones.

Anti-Spam

Server based Anti-Spam to cover all mailbox users
Individual Black and White Lists
Wizard Driven Rollout
False-positive errors are kept to an absolute minimum
Remains highly effective over time
Requires minimal user maintenance
Challenge Response Capability.

Anti-Spam

The Exclaimer Mail Utilities 2007 Anti-Spam feature uses a handful of very effective techniques to ensure that the maximum quantity of spam is trapped whilst at the same time minimising False Positives. In our tests, we have been blocking 99% of incoming junk mail whilst at the same time enjoying a 0.001% false positive rate.

We do not use techniques that other Anti-Spam vendors use as time has shown many of them to be inadequate in dealing with the ever changing face of spam.

Stop it soon

The Exclaimer Mail Utilities 2007 front line of defense is a collection of tests that stop huge swaths of Spam, Viruses, Trojans and the like by simply refusing to communicate with them. Despite their attempts to have an unhindered conversation with your mail server, they can't help identifying their nature and this gets them blocked.

Spam sources and compromised systems

The next line of defense comes from checking that the incoming mail is not coming from a known Spam source or from a machine that has been compromised by being infected with a Trojan or other spamming tool.

Detection centre

Exclaimer Mail Utilities 2007 has a dedicated detection centre that is the last line in defense. After all other tests have been performed directly on your mail system, the email's unique fingerprint is passed to our detection centre to see if similar messages have been delivered elsewhere, if they have, then they may be spam and the message is subjected to closer scrutiny. It might even be delayed a while to see if other similar emails are being delivered in other places around the world. If they are, then it's classified as spam.

No content analysis

Looking at what is in the message has been perhaps the first choice of anyone wanting to block spam, and yet has been the least effective and most prone to fault. Exclaimer Mail Utilities 2007 does not check the content of the message. This allows it to be language independent. Content analysis along with Bayesian filters, content heuristics all have transient success and whilst they seem to be working well to start with, after a while, the spamming community adapts and gets around the filters (often getting more mail through than before the filter was installed). How many times have you had to either update your anti-spam software or download new "antibodies" from the authors, or install a completely new Anti-Spam product as the last one was not working any longer?

Where is it from? And, where is it sending you?

The crux of Exclaimer Mail Utilities 2007's technology is encapsulated in the heading. We are simply concerned with where the message came from and where it's trying to send you. If it came from a known spam source, then it's condemned. If it's sending you to a website that has been advertised in a spam email (spamvertised), then it's condemned too.

Black & White lists

We don't think you'll need to use the blacklist, but the whitelist will allow you to ensure that business critical messages have no chance of being blocked. Our simple-to-use searching system removes the need for you or your users to delve deep into internet headers just to whitelist a message or two.

Wizard driven rollout

We understand how to get Anti-Spam software deployed in your environment and for that reason we've developed the rollout wizard. Using this tool, rolling Exclaimer Mail Utilities 2007's Anti-Spam solution out takes a few minutes and is immediately effective. No infrastructure changes are required.

SPF/SenderID

SPF (Sender Policy Framework) and Microsoft's SenderID are not Anti-Spam technologies, they are email forgery prevention techniques. These techniques do not block any significant quantity of spam, but they do permit the detection of forged messages. SPF protects the envelope sender and SenderID protects the message sender.

Exclaimer Mail Utilities 2007 uses SPF to protect your whitelist entries. If you choose to whitelist someone and you want to ensure that a spammer can't hijack that domain to start sending you spam and the envelope sender publishes an SPF policy, Exclaimer Mail Utilities 2007 can enforce that to ensure that only that sender can get through the whitelist entry.

Exclaimer Mail Utilities 2007 also uses SPF to block messages that are verifiable forgeries. As the number of domains that publish SPF records increases, we expect to see the number of blocks increase in the short term. However, spammers are smart and will simply stop forging the domains of people who do publish SPF records which will result in a significant reduction in the strange and odd NDRs that many people receive (ever got a message saying that your email wasn't delivered and you never even sent the message - well that's one of the things that SPF will prevent).

When the Microsoft SenderID specification is complete, Exclaimer Mail Utilities 2007 will issue a slipstream release to support this technology.

Virus Protection

Zero-Hour™ Virus Protection

Zero-Hour™ Virus Protection is by far the most effective first line of defense against virus infection. Nowadays most viruses are transmitted via email as spam and require some form of user interaction to get them started. These types of virus can be distributed and can cause damage in a very short period of time. Quicker, in fact, than most Anti-Virus providers can produce a vaccination. This loop-hole is closed by the Zero-Hour™ Virus Protection.

Zero-Hour™ Virus Protection works by monitoring email traffic at key locations across the Internet and identifying outbreaks or suspected outbreaks of virus infected email. When it detects a suspected outbreak it either blocks, delays or quarantines the suspicious email. The Zero-Hour™ Virus Protection system adds an additional layer of security that will compliment your existing Anti-Virus software.

Mail Blocking and Re-direction

Ability to block certain users
Ability to notify 3rd parties
Redirect to different domains
Powerful rule-based system
Comprehensive Delivery Options module.

Un-policed and totally free email communication can be a threat to your business integrity, security or image. Exclaimer Mail Utilities 2007 allows mail blocking and redirection to give you complete control.

For instance, for compliance or other reasons, you may have individuals or groups of users who should not communicate with each other via email. Exclaimer Mail Utilities 2007's Delivery Options module allows email to be either blocked or redirected before it reaches the intended recipient.

In combination with the Auto Responding module, the sender and/or the recipient can optionally be notified of the block. In addition, a third party such as a compliance officer can be notified of the attempted communication, with the original email visible or attached as required.

Alternatively, the Delivery Options module can be used to redirect emails destined for one email address or domain to another single email address or different domain.

Exclaimer Mail Utilities 2007 powerful rule-based system is again at the heart of this facility, wielding enormous power and complete control on your behalf.

Other

Asynchronous message processing

Dynamic multithreaded message processor for optimum performance and extremely high scalability.

Fully integrated with Active Directory

Use Active Directory attributes within your disclaimers, trigger rules based on Active Directory OU or group membership or even with a custom LDAP query.

Very comprehensive set of custom rule triggers

Endless combinations of sender, recipient and/or content triggers.

Supports digitally signed and encrypted emails

Disclaimers can be omitted entirely, added as a plain text attachment, or used as the body of the email with the original email as an attachment.