Help Desk Authority
Available for both Web and Windows environments, Help Desk Authority offers seamless trouble ticket tracking for reducing the entire life cycle of an issue

Password Self Service
Desktop Authority Password Self-Service provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls

Self Service Reset Password Management
Enables end-users to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals.

UserLock
Monitor concurrent connections from individual users on your Windows network